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Shuttle Driver

Job Description

 


INTRODUCTION


The primary purpose of the Shuttle Driver is to provide safe, courteous, and professional transportation of Kla-Mo-Ya Casino guests within the designated vicinities.  The Shuttle Driver is responsible for the upkeep, cleanliness, and maintenance of the shuttle.


 


MAJOR DUTIES AND RESPONSIBILITIES



  • Responsible for providing the safe operation of the Shuttle Bus and ensuring the safety of guests while they are utilizing the services, when entering     and exiting the Bus.

  •  Required to posses the ability to judge distances accurately, above average eye-hand coordination and quick reflexes, and average manual dexterity.

  •  Responsible for knowledge and compliance of internal controls, policies, procedures, and regulations for the Marketing Department.

  • Assist elders and senior citizens to and from the Shuttle Bus as necessary or upon request.

  • Assure the vehicle is in good working order by performing routine inspections of the Shuttle Bus on a daily basis.  This includes, but is not limited to  turn signals, flashers, tires, gas level, oil level, windshield wipers, first aid kit, fire extinguisher, dents and/or

  • scratches, and tire wear.  Follow-up appropriately by reporting all mechanical defects to    the Marketing Manager immediately.

  • Provide professional, courteous, and friendly customer service to a diverse group of people.

  •  Ability to interact and communicate with guests including providing information to guests regarding Casino history and activities.

  • Required to prepare and submit daily transport information on a daily basis, and maintain an Occupant Log (head count).

  •  Required to maintain all traffic rules and regulations, operate vehicle safely under all types of weather conditions and traffic situations, and drive during day or night.

  • Responsible for the physical appearance of the Shuttle Bus and maintaining a professional appearance.

  • Responsible for regular maintenance of the Shuttle Bus and ensuring that all precautions are taken to guarantee an efficient operating vehicle.

  • Responsible for possessing or obtaining CPR/Fist Aid certification upon hire.


ADDITIONAL DUTIES


1.                  Adheres to Casino standards for guest service and confidentiality.


2.                  Refers guest problems or complaints to appropriate supervisors according to Casino policies.


3.                  Reports and documents any observed or known safety hazard, conditions or unsafe practices and procedures to management immediately.


4.                  Other related duties upon request.


SUPERVISORY CONTROLS


The Shuttle Driver works under the direct supervision of the Marketing Manager, who provides general instructions.  Work is assigned in terms of functional objectives.  The Manager will provide guidance with unusual situation that do not have clear precedents.


 


The employee works independently, resolves problems on the basis of past precedent; exercises judgment in interpreting guidelines and applicability.


QUALIFICATIONS,  EXPERIENCE AND  EDUCATION
High School Diploma or Equivalent. REQUIRED 



  • Possess and maintain a current valid Oregon Driver's License, a good driving record and be insurable by Kla-Mo-Ya Casino, REQUIRED. Copy of Driving Record to be submitted with application. REQUIRED

  • Non-Indians must be at least 21 years of age. REQUIRED

  • Enrolled Indians who are at least eighteen (18) years of age. REQUIRED

  • Current CPR/First Aid certification, preferred, ability to obtain upon hire. REQUIRED

  • Minimum of one (1) year work related experience. REQUIRED

  • One (1) year of experience in Customer Service related field. REQUIRED

  • Must complete Driver's Safety Course upon completion of probationary period. REQUIRED

  • Must be reliable and dependable. REQUIRED

  • Must submit to and clear an Alcohol/Drug Screen. REQUIRED

  • Must be able to obtain Gaming License by the Klamath Tribes Gaming Regulatory Commission. REQUIRED

  • Indian Preference will apply.
     


 



Company Description
"We help each other; We will live good"
We are the Klamath Tribes, the Klamaths, the Modocs and the Yahooskin. We have lived here in the Klamath Basin of Oregon, from time beyond memory. Our legends and oral history tell about when the world and the animals were created, when the animals and gmok'am'c - the Creator - sat together and discussed the creation of man. If stability defines success, our presence here has been, and always will be, essential to the economic well-being of our homeland and those who abide here.
In the old times we believed everything we needed to live was provided for us by our Creator in this rich land east of the Cascades. We still believe this. We saw success as a reward for virtuous striving and likewise as an assignment of spiritual favor, thus, "Work hard so that people will respect you", was the counsel of our elders. For thousands upon countless thousands of years we survived by our industriousness. When the months of long winter nights were upon us, we survived on our prudent reserves from the abundant seasons. Toward the end of March, when supplies dwindled, large fish runs surged up the Williamson, Sprague, and Lost River. At the place on the Sprague River where gmok'am'c first instituted the tradition, we still celebrate the Return of c'waam Ceremony.
The Klamath Tribes Today
The Klamath Tribes are serious about achieving economic self-sufficiency which means controlling our own destinies. With characteristic energy, determination and vision, and a commitment to the larger community, the Tribes have created a modern corporate identity and an efficient Tribal organization. At present, with current enrolled membership around 3,500, the Klamath Tribes contribute about $25 million per annum to Klamath County's economy in the form of payroll, direct expenses and goods and services. The Klamath Tribes Mission Statement gives clear direction to tribal government and its organization:
"The mission of the Klamath Tribes is to protect, preserve, and enhance the spiritual, cultural, and physical values and resources of the Klamath, Modoc, and Yahooskin Peoples, by maintaining the customs and heritage of our ancestors. To establish a comprehensive unity by fostering the enhancement of spiritual and cultural values through a government whose function is to protect the human and cultural resources, treaty rights, and to provide for the development and delivery of social and economic opportunities for our People through effective leadership."



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